Category: | Bicycle Store |
Address: | 8107 Vaughn Rd, Montgomery, AL 36116, USA |
Phone: | +1 334-356-7271 |
Site: | montgomerymultisport.com |
Rating: | 4.9 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9AM–6PM Closed |
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A Private User
First a big thanks to Andy the GM and the rest of the crew at MMS! I bought my bike back in late December with the promise that they would take care of me every step of the way. I was thinking of buying off the internet but I bought a Felt F6 from them and dont regret it for a second. Great bike! This is why I dont regret buying from MMC. I brought my bike in 4 or 5 times for minor adjustments without one complaint or sour face they hooked me up quick and free. If you purchase a bike from MMC the maintenance is free for one year. Although only after having my bike for two months I crashed. I busted a hole in the rear chain stay through the carbon fiber. Without questions or scrutiny Andy jumped right in helping me get everything together to replace the frame. They even moved some of my stuff like petals seat my bar lights exc. so that I could ride it again. Through a process Andy and myself picked the new AR frame kit as a replacement. Felt offered me a new frame crash replacement at a VERY discounted price. Along with the frame I am getting new wheels, aerobars, and a seat that Andy has let me test ride for a little while now. The entire shop has without question been there to help with any question or concerns I might have had in making my choices for the new bike. I promise that if you stop into MMC they will spend the time and effort required to make your shopping experience for such a major purchase easy! Thanks again everyone for the great job your do for me and the rest of Montgomery!
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A Private User
I am a return customer at MMS and will continue to be for a long time. The entire staff is extremely helpful, friendly, and concerned with getting you precisely with what you need. The sale comes second, or later, with these folks. My wife has HORRIBLE plantar fasciitis. Jason spent as much time as she needed to decide on which shoes to take. Computer analysis, asking questions, just getting to know the customer is what sets MMS apart...and the shoes worked! Years of pain, solved by some stretching recommendations and the right shoes for her specific need!! Today, I picked up a pair of Newtons and cant wait to try them out. Before I left, I was given specific instructions on how to transition to a more specialized shoe. Not something you will get from a department style store. MMS has is doing things right! I am thrilled to be able to recommend them here and do so every chance I get when talking to others. Dont buy your next shoes, shirt, bike...whatever you need for your sport...without stopping by MMS in Pepper Tree Shopping center first. You cant go wrong!
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rzauche
I never write online reviews but had to after visiting MMS...these guys are good. I recently went in to purchase a new pair of running shoes. Malcolm was awesome to work with and taught me a lot about the small differences between brands. I was skeptical of the treadmill gait analysis but they actually use it as a great tool. For example, I had no idea that my right foot pronates a little more than my left. After testing a few models I ended up purchasing a great pair of shoes that fit my biometrics and training needs. MMS has a good selection of top-quality brands and the employees are very, very knowledgeable. I also spoke with a gentleman in the bike department for about 20 minutes. Great store...I drove two hours to get there and it was worth it. Will highly recommend to anyone who is serious about their fitness and training.
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Rachael Scroggin
Andy was so helpful in my fitting experience. I had been having some pains and issues on my road bike so we met to get my fit taken care of. Before my appointment Andy went above and beyond to work with my schedule as I live 1.5 hours from the area. He was willing to meet before shop hours were open, and did whatever he could to accommodate to get me in as soon as possible. During the fitting he took the time to very thoroughly explain the ins and outs of all the whats and whys of certain settings and functionalities of my specific bike, as I am fairly new to cycling. Its a type B personality feel in a type A world. Loved the service, the experience, and all the tips and advice. He is very passionate about seeing athletes succeed!
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A Private User
Montgomery Multisport is an amazing store with a wonderful staff. My sales person was both knowledgeable and patient with me as I couldnt make up my mind on which bicycle I liked the best. I must have tried 10 different bikes and took up almost 3 hours of his time. I felt like they truly cared about making certain I had the right bike for the type of riding I wanted to do. They didnt try to sell me anything I didnt need but they helped me make the right decision. I will definitely be back and I will send all my friends here. Anyone else should do the same. Thanks Montgomery Multisport you guys are AMAZING!!
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Ms. Dazzle
This was by far the best shoe buying experience I have ever had. I learned exactly what type of shoe my foot would need and was given a couple of options. I have plantar fasciitis/flat feet, which the Altra shoe will help with correcting due to it being a zero drop shoe with a wide foot box. Also purchased a pair of the Saucony shoes with a low drop which should help my my transition into more of a minimalist shoe that is better for my foot! Excellent customer service definitely worth the time spent figuring out what exactly works for my feet.
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Patrick Wilkinson
I recently purchased a tri bike from this place and would give them 10 stars if I could. If you need a bike of any kind and you live anywhere near Montgomery, this is the place to go. Just schedule an appointment with Andy for a bike fitting session and sit back while he takes care of everything. The level of customer service and personal attention you get at MMS is unparalleled.
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Bike Forwards
The entire staff is incredibly helpful, absolutely pleasant to work with and full of knowledgeable expertise! Everyone was very involved in the entire process of picking out a suitable bike, parts and whatever I could not find, they helped me find it. They did a splendid job of packing up the bike for transport as well, it made it to Europe without a single scratch! - Ron Ibarra
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A Private User
After hearing great things about this store I decided to visit. When I walked in there was one person working in the sales area and one customer. I was not acknowledged when I walked in or even told that I would be helped momentarily. I saw the shoes I came to buy but decided not to make my purchase here. Sorry Montgomery multisport-work on your customer service.
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Scott Ayers
Like to give a big thank you to all the guys at MMS. I crashed my bike and i brought to them to look it over and see what damage was done and what it was going to take to fix it.Everyone was helpful on getting it fixed for me. Two thumbs up on the service department. I highly recommend MMS for all you cycling needs.