Category: | Craft Store |
Address: | 7991 Eastchase Pkwy, Montgomery, AL 36117, USA |
Phone: | +1 334-260-2846 |
Site: | locations.michaels.com |
Rating: | 4.3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Abbretta McGhee
I went two different days. The first day I found 80% of what I needed! Fantastic. Their servers were down however & I was told my products would go on hold & to leave my name & theyll hold it for 24 hrs. I wasnt upset, its not their faults & the redhead cashier was super nice. I return the next day & a completely different vibe! Different female cashier & a male standing over her shoulder who talked their whole shift seems like. I asked about the things on hold & he non chalantly says over there. The cashier dropped one of my balls of string & said nothing until the lady behind her pointed it out. She then forgets to bag up my ribbon! I can understand if it was something small you overlook but this was three 10yd glittery silver rolls of ribbon that can be seen 20ft away! Super rude & non chalant. It was also quite messy upfront.
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Julie Dickey
Craft makers heaven. Good sales daily If you get on their email list... just about daily you get special sales and discounts on top of what Sunday ad runs. Theyll help you to your vehicle if you need assistance. DONT like their tiny buggies. For a store that sales baskets, large boxed organizers they wont sit down into those little buggies. Had to pull around 2 buggies at same time because they had these items on sale that I needed, yet couldnt get things in buggy. I looked like I was purchasing a lot...LOL Maybe they need 2 sizes if shopping buggies..or at least a few normal size buggies. (Unless theyd like to become personal shopper helpers and take your things to register or switch out your buggy when needed)
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Michelle Greene
Poor customer service. Never any one on the floor when you need them. I have been there when they acted like they where doing you a favor of being there. Spend your money at the other Michaels in Prattville. Or better yet go to Joann few doors down.
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Anthony Webster
I had one of the best costumer service experiences with a cashier named Shannon. It changed the way I view the stor and I will shop there more often.
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Renee Mims
Other then the isles being to narrow for a handicap person on a scooter it was great.
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becca mahoney
I love it! Great people. Good advice. Excellent source for do it yourselfers!
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rita williams
Excellent as always! Staff could not be more attentive and helpful!
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FlickYourEntertainment
I love this Michaels. The staff was very helpful and nice.
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Morgan Trammell
Great selection and staff at great cost!
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David Sexton
Great products, nice people
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Patricia Upshaw
Love this place!!!
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Ashley Maddox
Love it