|Address:||300 N Dean Rd, Auburn, AL 36830, USA|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
A Private User
I am a loyal customer of Kroger. I get all of my grocery there. Just recently ive fallen on hard times and had to go on food stamps. Im originally from GA, but this time in particular I was visiting some family, and my son needed to eat. This store in particular has the WORST customer service in the world. When I was checking out, my ebt card was asking for some type of verification. The first 2 ladies that attempted to help were extremely nice, and was trying to figure out what the problem was. So once they couldnt get the card to work, they called the supervisor who had theugliest attitude in the world! She didnt even ATTEMPT to see what the problem was. She just said and I QUOTE "Im not calling any number to get any verification. Just dont let her get the grocery." and sent me on my way. I just took my card back and left my grocery there. That was by far the most embarrassing thing that has happened to me. I called back to the store and spoke with the store manager, and told him what happened. He was extremely(or at least acted like it) concerned. He said that it wasnt the first time that this lady had a complaint. He asked if she even tried to explain, and I told him exactly what she said. I wouldnt suggest this store to ANYBODY!!!!
My favorite grocery store in this area. They have a wonderful bulk section and lots of products for those with dietary restrictions. Great sale prices with their store card and the option to load online coupons to your card. Additionally, they often give coupons at check-out (I used one today for $2 off my total sale) as well as send physical coupons to your residence if you provide your address when signing up for the store card. This location has been recently renovated and now has a sushi/poké station, an expanded deli, pharmacy, and a Starbucks! Not to mention their vast selection of wines and beers.
Let me start by saying "I love Krogers" however my experience this past weekend was horrible. It started when my digital coupons didnt come off ( which is fine things happen) so I went to customer service to get it resolved. The cashier on duty noticed that I was standing in line but she proceeded to talk to another cashier ( who was there shopping) . Cashier did not want to give me back my coupons after I returned my products ( she didnt give me credit for the qs but she wanted to keep them
I honestly am fine with this location with the exception of the mustached employee at self checkout. He stands over you watching as youre trying to scan stuff and every time I get uncomfortable and inevitably start stumbling with what Im doing and here he comes being super condenseding and sarcastic. Literally every time hes there this happens. When hes not there I have no complaints. But his condescending demeanor and sarcasm leaves me in a bad mood every time I leave this location.
The sales are always on things I need! Staff is friendly and helpful, produce is always tops, they always give me awesome coupons tailored to my purchasing habits, and their store brand items are surprisingly high quality. The 4 stars-rating is only because they are missing some items that the one in Opelika definitely have in stock. I of course dont find it convenient to have to go all the way there for a couple items (yeah, its not that big of a distance lol but still).
Love Kroger and this one has just been remodeled. Gotta to love the Fuel Points...they add up big time! I also love this Kroger for its easy meals I can grab on the go stations. A huge help when I am in a pinch to get a fast but hot dinner done for the family. Also love the self checkouts on both ends of the regular register lines. Easy in and out for me, a huge plus when it is a busy time of day and you need to get out quick.
Your friendly neighborhood Kroger! This place is awesome, open 24 hours, pretty good prices, and a decent beer selection. The Chimey is at a really good price. The only down side is the produce section and the sliced break, its hard to find fresh onions or the generic sliced bread that isnt about to expire. That is the only down side I have observed in the last 4 years.
Prices are cheap but no one cares about customer service. They are sitting on a gold mine with this location and it is one of the most mismanaged stores I have ever visited. Constantly amazed how little the employees try. Often have to get a cart from the parking lot. Also do not try to shop when they are stocking or they will make it clear you are in their way.
Recently did a large renovation. Likely doubled in size from what it was before. Many more things available now to purchase. Added new sections, including a deli, kitchen wares, and a large organics section. Much more bright and modern from what it was before. Very comparable to Publix now.
I really like this store! lately I´m doing groceries here because is in the city, closer than Walmart, although I must admite that the prices are a little bit high. Is clean and organize, and the workers are always helpful! A Plus: have an Starbucks!
This market has EVERYTHING! Purchased a red velvet cake from the bakery for a last-minute party. I received fast, friendly service and the cake was fresh & tasted delicious. Definitely my new first choice for grocery shopping!
This store has improved a lot since the renovation. The best part is the freshly oven baked posts. Only down side is the cashers. I understand most of them are high school kids, but they could be a little more professional.
A Private User
It might be small but Ive shopped there for over two decades and have always enjoyed the friendly customer service and varied selection. Its a regional chain grocery and considering its size you get about what you expect.
Newly expanded/renovated, I thought Id hate it (been the way it was since I was in school here in the late 80s/early 90s), but love it now that its done. Bigger, better selection, and they even fixed the parking lot up.
Recently updated and expanded, this location offers everything you would hope for in a grocery store, and more! Great location for weekly shopping as well as for tailgating trips.
Clean and open. Friendly staff. Good variety of choices when purchasing produce and other foods. For a chain, the prices are what one may expect.
This is the best grocery store Ive ever been too. Incredibly fast checkouts and plenty of self checkout lanes. The staff are all friendly too.
Love the updated Kroger- especially the cheese section! Bill was extremely helpful and picked out the perfect cheese/salami for me.
I love this Kroger. They have a cheese bar, starbucks, a pizza place, deli, bakery, and an awesome selection of beers and wines.
Joe Allen Dickerson
Very clean, well organized, and a significantly larger amount of room than before the renovation. Most of the staff is helpful.
One of the best grocery stores in the area. They always have a great selection of everything as well as excellent mark downs.
Recently renovated big super market with all the day to day needed things. Open 24 Hours. They also have Starbucks inside.