|Address:||22069 US-72 i, Athens, AL 35613, USA|
|Working:||9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 1–6PM|
Ive only had two experiences with grooming at the Athens Pet Depot - both were bad. At the first visit, almost two years ago, I thought the groomer and I were on the same page about the cut; we were not. My dog was shaved almost to his skin. That was unacceptable. Zoom forward two years.... surely theyll do ok just giving him a bath? This time, I wrote specific instructions: "Bath and Brush-out ONLY". His hair was cut / gapped - a big hunk was taken out behind his ear. He was cut despite specific instructions to bathe only. When I asked why I wasnt called before he was cut or even told he was cut on pick-up, there was no good answer. BEWARE!
Most of the people who work there are nice and very helpful. Some dont want to help at all. Carried our dog to get his nails trimmed and the girl tried to drag him to the room. We had to ask her not to be so rough on him and we took the leash and walked him to the door. We fretted because youre not allowed in there. We hoped she wasnt as rough on him as she was right I. Front of us. You can do a lot of damage to their throats by dragging them and tugging on them the way she was doing. I was livid!! She then missed his dew claws. She just acted Like she didnt want to do it at all.
Only place in Athens you can find Science Diet and Blue Buffalo. You can find items here that are not carried elsewhere in town, but you will notice that their prices are higher on items that are(usually by a couple dollars). I like this store because on Halloween they had a shopping cart at register filled will goodie bags for dogs and cats. Every customer that made a purchase received one, and each bag was probably worth $10+.
I have had my 2 dogs or my 2.children more like it, bathes nails clipped ,etc. Numerous times & Ive never had a bad experience. Their dog food is VERY reasonably priced. Wish there were more people that show the kind of care for animals that these folks do
Everything! Casey & the rest of the staff do an excellent job to serve the public! They are all very helpful & very knowledgeable about the products. We have learned a lot since shopping their store & best of all, our 2 dogs and us love shopping there!
The people here are great. They work hard at trying to get you the food for your picky dog. They even have a guarantee if you dog doesnt like it bring it back. The pet salon is great they always do a great job. I will definitely bring my business here.
They had the wrong name listed on my receipt. They also had the wrong phone number listed on my receipt. And did not give me a call to let me know my dogs were ready. When I brought the air it to their attention they were rude.
Been going here for 7 Months getting my girls nails done but when I went in today I had a new puppy. The groomer wouldnt cut there nails. I think she was just lazy & didnt want to be bothered. I wont be back.
Nice store. The selection of certain items is a bit small, I would love to see them in a bigger store with more merchandise,but the staff was super friendly anf helpful. I will definitely be returning.
Very friendly place with helpful staff. Be sure to go online to their website because the store will match the online price which is often much cheaper!
Good store for standard pet supplies. Doesnt seem to carry fill areas of specialty foods. Toy selection is okay and treat inventory is standard.
Very friendly people, reasonably priced, only thing I would hate them on if they do not have the variety of products that larger chains have
The groomer was wonderful. One of the best jobs Ive seen in a long time and great price too!
Groomers were very professional and my pup came out looking great and happy
Nice, helpful staff. Sometimes the fish arent in the best of condition.
very nice and clean area . their little critters are just lovable .
Groomer was excellent , My dog loves her excited to see her
Pretty good place if you need pet supplies, nice and clean.
Great service. Always takes care of our dog well
The staff is always very helpful and friendly.
Its very clean and nice I like there rabbits
Great people and super friendly.
I absolutely love Pet Depot!!!!!
Very nice store and associates.
Friendly staff. Good store
Has what we need