|Address:||300 Colonial Promenade Pkwy Suite 2100, Alabaster, AL 35007, USA|
|Working:||10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 9AM–9PM 11AM–7PM|
I shopped at Belk on Sunday Feb 10th, 2013 in the mens shoe dept and received the worst customer service of my life! Couldnt find anyone to help me so I walked to the womens shoe dept and asked two female associates if they were working and they laughed and both said no! I then asked them about a selection of shoes they had displayed and they had no clue what I was saying. They were very rude, and cold it was apparent they didnt want to help me so I left the dept and ask for a mgr. The only thing she did was say Im sorry. I wont shop at any Belk store ever again!
The older womam associate working in the fragrance section is more preoccupied with whats on her smartphone that assisting the consumer. After looking for my favorite cologne (Tuscany by Aramis) for 10 minutes (and being ignored) I finally approached the associate for help. I was rudely told that what I was looking for was a perfume and not cologne.... I should know because Ive worn Tuscany for 10 years. Will NOT be back to Belk anytime soon.
I think this Belk location could use more employees. The dressing rooms were so full of clothing the last time I went I couldnt even hang my clothes on the hook. Belk seriously needs to work on its image by keeping their stores clean and hiring more employees to help. The employees are very nice but you can tell they are all overworked.
It was nice, but they didnt have what I wanted. In fact, they had nothing in my size, and I have a fairly common size
This store is very clean and the employees are all very friendly and helpful!
Always seems to be a good sale
Nice clean store